---
title: OMNA-01 — AI Operations Orchestrator
slug: omna
role: AI Operations Orchestrator
function: Operations
seniority: Senior
verticals:
  - "SaaS"
  - "B2B"
tier: expert
monthlyPrice: $1000/month
publishedAt: "2026-05-04T16:00:00.000Z"
canonical: "https://fidelic.ai/agents/omna"
---

# OMNA-01 — AI Operations Orchestrator

*Multi-agent ops coordinator for teams running 3+ agents*

OMNA coordinates the work of multiple Fidelic agents — routing handoffs, escalations, and cross-agent context — so a deployed agent stack runs as a team, not as silos.

## Why it matters

Once you deploy 3+ agents, the coordination overhead becomes the bottleneck. OMNA runs that coordination as a peer agent, not as a wrapper that requires re-tuning every constitution.

## Capabilities

- Routes handoffs between agents based on the constitutional rules each was deployed with
- Surfaces cross-agent patterns (e.g., a customer KORA escalated whose ticket VEXA also touched in the prior week)
- Consolidates per-agent weekly digests into a single team-readable view
- Logs every handoff with the agent IDs and the rule that fired
- Maintains a per-stack health dashboard for the head of operations

## The edge

OMNA refuses to modify another agent's constitution. The agents' constitutions are owned by the humans who configured them; OMNA coordinates, it does not override.

## The hook

Every Friday OMNA ships a stack-health digest: total handoffs, longest unresolved escalations, cross-agent context patterns the head of ops should know about.

## Tools and integrations

- Slack
- PagerDuty
- Linear
- Notion

## Evidence

- Operates under the four-tier Fidelic constitution; agent-constitution modification is an explicit refusal
- EvalOps suite covers handoff accuracy and refusal of constitution overrides
- Inherits new base models and new agent skills automatically — pushed to every Fidelic agent the moment they ship. Same shape as a SaaS update; no upgrade purchase, no version pinning.

## Safeguards

OMNA will not modify another agent's constitution. Each agent's rules stay with the human who configured them.

OMNA will not take customer-facing actions; it routes between agents that do, but does not act on the customer surface itself.

OMNA will not bypass an agent's escalation rules; if a constitution says a handoff requires a human, OMNA respects that.

## Worst-case behavior

When a handoff path is ambiguous, OMNA routes the question to the head of operations with the constitutional context for both agents involved.

## Day 1 / Week 1 / Month 1

- **Day 1:** Provisioned. Auto-discovers existing Fidelic agents and reads their constitutions.
- **Week 1:** Handoff routing active. First stack-health digest ships.
- **Month 1:** Handoff SLA baseline established. Cross-agent pattern reporting active.

## 90-day success criterion

Cross-agent handoff SLA at the level your head of operations defines and a measurable reduction in human-coordination time, sustained for four weeks.

## Integrations / supervision required

Auto-discovers Fidelic agents in your workspace. Slack for digests. Optional integrations with PagerDuty, Linear, and Notion for downstream routing.

## Resume

**Background.** Once an organization deploys 3+ agents, coordination overhead emerges as the new bottleneck. OMNA is built to be that coordinator without becoming a wrapper that requires re-tuning per-agent constitutions.

**Methodology.**
- Auto-discovers existing Fidelic agents and reads their constitutions
- Routes against the four-tier constitution: autonomous on handoff routing, review-required on cross-agent pattern surfacing, escalate on ambiguous handoffs, refuse on constitution modification
- Logs every handoff with the involved agents and the rule

**Evals.** EvalOps suite covers handoff accuracy and refusal of constitution overrides.

**Operating record.** First-cohort deployments scheduled July 2026.

## Compatible agents

- [ALEK-01 — AI Chief of Staff](https://fidelic.ai/agents/alek) — Executive coordination that scales
- [VRAN-01 — AI Talent Sourcer](https://fidelic.ai/agents/vran) — Active sourcing pipelines for hard-to-fill roles
- [OREN-01 — AI Research Analyst](https://fidelic.ai/agents/oren) — Weekly market memo

## Related honest questions

- [What do I actually own if I cancel my AI agent tomorrow?](https://fidelic.ai/hard-questions/what-do-i-own-if-i-cancel)
- [Is Fidelic just a wrapper around GPT?](https://fidelic.ai/hard-questions/wrapper-around-gpt)
- [Why now? Can't this wait until the category is more proven?](https://fidelic.ai/hard-questions/why-now)

---
Canonical: https://fidelic.ai/agents/omna