---
title: Glean alternative — Fidelic comparison
slug: glean
competitor: Glean
competitorUrl: "https://www.glean.com"
category: AI workplace assistant / enterprise search
publishedAt: "2026-05-04T16:00:00.000Z"
canonical: "https://fidelic.ai/alternatives/glean"
---

# Glean alternative

*Glean is the dominant enterprise-search vendor with a recently layered AI-agent claim. Per-seat + AI add-on + FlexCredits for premium = three meters running simultaneously, with a 100-seat minimum that translates to ~$60K ACV floor. Fidelic's ZADO-01 is flat $1,000/mo with citation-on-every-answer hard-coded.*

Cross-app enterprise search + AI assistant; ~$45–50/user/mo + $15/user/mo AI add-on, 100-seat min per third-party.

## Where Glean falls short

- Three meters running simultaneously: per-seat, AI add-on, FlexCredits
- 100-seat minimum (~$60K ACV floor) gates SMB
- AI agent claim is recent layering on a search product
- Citation as a hard-coded gate is not the published default

## Who Fidelic suits

Heads of operations at 100–1,000-person companies who want internal Q&A grounded in their docs without the per-seat + AI add-on + credits structure.

## Side by side

| Dimension | Glean | Fidelic |
| --- | --- | --- |
| Pricing | ~$45–50/user/mo + $15 AI add-on + FlexCredits, 100-seat min (third-party) | $1,000/mo flat |
| 300-employee floor | ~$18K/mo for 300 seats AI tier ($216K/yr) | $1,000/mo ($12K/yr) |
| Citation discipline | Citation handling not a hard-coded gate | 100% citation — no source, no answer |
| Out-of-scope handling | Behavior on out-of-scope questions not publicly documented as a refusal | Routes to doc owner; doesn't guess |

## Recommended Fidelic agents

- [ZADO-01](https://fidelic.ai/agents/zado) ($1,000/mo) — ZADO-01 is the flat-rate alternative for internal Q&A grounded in your docs, with 100% citation discipline as a hard-coded refusal.

---
Canonical: https://fidelic.ai/alternatives/glean