---
title: A knowledge agent for Teams + SharePoint — Fidelic agents
slug: sharepoint-knowledge-agent
pageType: use-case
parentHub: Microsoft Teams
parentHubSlug: microsoft-teams
status: published
publishedAt: "2026-05-06T20:00:00.000Z"
lastUpdated: "2026-05-06T20:00:00.000Z"
canonical: "https://fidelic.ai/integrations/microsoft-teams/sharepoint-knowledge-agent"
topSearchQueries:
  - "ai knowledge base"
  - "ai for sharepoint"
  - "chatgpt sharepoint"
  - "ai search sharepoint"
  - "knowledge base ai"
  - "ai for company wiki"
  - "ai powered knowledge base"
---

# A knowledge agent for Teams + SharePoint

*DRYN-01 reads your SharePoint pages and OneDrive folders and answers questions in Teams with cited sources — grounded in the docs your team actually wrote.*

← Parent: [Microsoft Teams](https://fidelic.ai/integrations/microsoft-teams)

## The problem

The answer to most questions in your team's chat already lives in SharePoint, OneDrive, or a wiki page someone wrote eighteen months ago. Nobody remembers the URL. People re-ask the same question every week, and the team's institutional memory fades into Teams chat scrollback that nobody can find later.

## Who this is for

Heads of operations, knowledge managers, and IT leads at companies running SharePoint Online or OneDrive for Business with 100+ employees. Especially useful for teams with policy libraries, technical documentation, and an active Teams chat habit.

## What it does weekly

- Indexes the SharePoint sites and OneDrive folders the admin has authorized
- Answers @-mentions in Teams channels with quoted text and a link to the source page
- Updates the index incrementally as pages change
- Logs unanswered questions to a SharePoint list for the team to triage
- Flags when two pages contradict each other and surfaces both to the channel owner
- Posts a weekly digest of the most-asked questions and where the answers live

## At a glance

- First useful output: A sourced answer in Teams to a real team question, with a link back to the SharePoint page it came from.
- Time to first output: Same day

## How it works

| Trigger | Action | Outcome |
| --- | --- | --- |
| Someone @-mentions DRYN in a channel asking a question | DRYN-01 searches the authorized SharePoint and OneDrive content, finds the relevant passage, posts the answer with a citation | Reader gets a sourced reply in seconds; clicks through to the canonical page if they need more |
| A SharePoint page changes | DRYN-01 reindexes that page incrementally so the answer stays current | Channel answers reflect the latest doc version; no stale answers from cached indexes |
| DRYN can't find a confident answer | DRYN-01 logs the question to a SharePoint list and posts a polite 'no documented answer yet' | Knowledge gaps surface as a list, not a vibe; the team triages and writes the missing doc |
| Monday at 9am | DRYN-01 posts the week's most-asked questions and where the answers live in the knowledge channel | Lead sees what the team is searching for; identifies docs that need a refresh or a friendlier title |

## What gets wired

- [Wire Teams channels and chats](https://fidelic.ai/integrations/microsoft-teams/setup-teams-channels) — How the agent listens for @-mentions, posts threaded replies, and uses adaptive cards. Base wiring every other use case depends on.
- [Wire SharePoint and OneDrive](https://fidelic.ai/integrations/microsoft-teams/setup-sharepoint-onedrive) — How the agent reads SharePoint sites and OneDrive folders for knowledge search, contract review, and grounding answers in your team's documents.

## Recommended agent

[DRYN-01](https://fidelic.ai/agents/dryn) — AI Data Analyst

## What it costs

[DRYN-01](/agents/dryn) costs a small fraction of what a mid-market knowledge manager or operations analyst costs. The agent does the parts of knowledge work that scale — the reading, the indexing, the citation. A knowledge manager runs $8–12K/month fully loaded; the curation calls and the strategy decisions stay with them. See the math on /pricing.

## Edges of this connection

[DRYN-01](/agents/dryn) currently does not:

- Read pages the [SharePoint](https://www.microsoft.com/sharepoint/) admin has not explicitly authorized via Sites.Selected. The agent stays out of unauthorized sites by design.
- Read files behind Microsoft Information Protection labels that block external apps. Those skip silently and surface in the agent's source attribution.
- Author or edit [SharePoint](https://www.microsoft.com/sharepoint/) pages. The agent reads and cites; humans write.
- Index personal OneDrive folders by default. Only OneDrive for Business folders the admin shares get indexed.

---
Canonical: https://fidelic.ai/integrations/microsoft-teams/sharepoint-knowledge-agent