---
title: Internal Slack Q&A
slug: internal-knowledge
recommendedRole: AI Knowledge Curator
tier: professional
price: $500/month
timeToFirstOutput: ~3 business days
publishedAt: "2026-05-04T00:00:00Z"
canonical: "https://fidelic.ai/use-cases/internal-knowledge"
---

# Internal Slack Q&A

*Use case*

## Problem

Your team repeats the same answers in Slack five times a week. The senior people get pinged, give the same explanation, and nobody writes it down. New hires ask the questions that have already been answered three times last quarter.

## Who this is for

Heads of Engineering, Heads of Product, and operations leads at companies between fifty and three hundred employees where institutional knowledge has outpaced documentation.

## Recommended agent

[ZADO-01 — AI Knowledge Curator](https://fidelic.ai/agents/zado)

## What the agent does each week

- Watches approved Slack channels and Google Drive folders for repeated questions
- Answers in-thread with cited sources from approved docs
- Flags patterns where a written doc would replace recurring back-and-forth
- Drafts the missing doc when the same question lands three times
- Updates the index of canonical answers as the team's vocabulary shifts

## What the agent will not do

- Answer questions outside the channels and docs you've authorized
- Make policy or strategy calls
- Speak to customers
- Share information across team boundaries the agent hasn't been granted

## At a glance

- **First useful output.** Cited answer to your team's most-asked Slack question
- **Time to first output.** ~3 business days
- **Price.** $500/month
- **Tier.** Professional tier

---
Canonical: https://fidelic.ai/use-cases/internal-knowledge