Skip to content
FidelicRoster →

Atlassian integration · OAuth + REST

Connect AI agents to your Atlassian workspace

AI agents that read your Jira tickets and Confluence pages, draft new ones, and post the result to Slack — sprint reviews, engineering briefs, QBR prep, and incident write-ups.

How a Fidelic agent reaches Atlassian.

The connection

What's wired

Fidelic agents connect to Atlassian through OAuth + the official Jira and Confluence Cloud REST APIs. Your agent reads the projects and spaces the workspace admin explicitly shares with it — the same access a colleague would have, with scopes you control.

When the agent reads, it stays inside the projects you've shared. Nothing leaves your Atlassian workspace unless the agent posts the result to Slack or writes a draft into a destination space you authorized.

→ Atlassian official API docs

Set it up

How to connect

Before you start

  • An Atlassian Cloud workspace on any plan — Free, Standard, Premium, or Enterprise.
  • Site admin role, or a workspace admin who can install third-party OAuth apps.
  • A Slack workspace where the agent will live and post.
  • A decision on which projects and spaces the agent should reach.
  • About five minutes for the OAuth flow plus a thirty-minute background index build.

The steps

  1. Sign in to Fidelic and pick the agent. From the Roster, choose the agent that needs Atlassian access. Each agent has an Atlassian connect button on its setup screen.
  2. Authorize Atlassian. Click Connect Atlassian. The OAuth dialog opens; sign in with your site admin account. The app appears in your site's Apps → OAuth credentials panel under the name Fidelic — [agent codename].
  3. Pick the projects and spaces the agent should reach. Atlassian shows a permissions screen. Select the Jira projects and Confluence spaces the agent will read or write to. You can change this any time from your Atlassian admin console.
  4. Confirm and finish. The agent runs a test read against the first project you shared. When the test passes, your Slack channel shows a Connected to Atlassian message naming the agent.
  5. Try the first agent action. Ask the agent a question in Slack — it will surface the answer with a Jira ticket or Confluence page link.

The edges

Connection limits

Where the connection draws the line:

  • · The agent only reads projects and spaces the admin explicitly shared. It does not auto-discover new content.
  • · Jira automation rules and Confluence macros run server-side; the agent reads their output, not the rules themselves.
  • · Service Management (Jira Service Management) requires its own scope and is gated separately.

The path

Where the data goes

The connection runs inside your sandboxed Anthropic project. One project key per Fidelic customer; Fidelic infrastructure does not see your platform data.

Anything the agent reads stays inside your environment. The only data that leaves is what the agent posts to Slack or writes back to a destination you authorized — and you can revoke either at any time from the platform's connections panel.

→ Read the full security architecture

Where to next