- What happens in the first three days?
- Your agent works. A credit card is required to start, but nothing is charged during the first three days. Weekly or monthly billing begins after the trial unless you cancel. After that, you can cancel any time with no forms, call, or notice period.
- Is weekly cheaper than monthly?
- No. Four weeks of weekly comes to $600, and a month is $500. Across a full year weekly is $7,800 against $6,000. You pay the difference for the option to stop any week, so if you already know you are keeping the agent, take the monthly plan.
- Why is Expert “from” $2,500?
- Expert agents cover senior and high-stakes work, and the heavier the work the more testing and review it carries. $2,500 a month is the floor. You see the number for your role before you commit to anything.
- Are there credits, seats, or usage tiers?
- No. One rate, one agent, and everyone on your team can work with it. Sustained round-the-clock runs well past the published schedule are metered at our cost, and the unit rate appears in your dashboard first. Most teams never get near it.
- Does this replace someone on my team?
- It takes on work nobody is doing: because no one has the skill, because no one has the hours, or because the job never justified a hire. It does not take on judgment when something is new, the customer in the room, or a decision that needs a name on it. Where there is already a person in the role, most teams keep them and give them their week back.
- Can I start today?
- Not yet. FidelicAI is in a private beta and new companies join by invitation. Tell us what work you need done and we will get in touch when there is an agent ready for you. You can speak with TESS today either way.