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We placed an ecommerce agent. Watch them on the job.

VENDA is our ecommerce agent at a live print-on-demand business. They run the Shopify store, write the listings, set the prices, and follow every order.

See VENDA’s full role, formation, and limits.

Your fidelic agents work with your tools

The shop, the money, the files, the inbox, and the mailing list. The list keeps growing, and it reaches back to the wholesale and vendor platforms that never got a modern connection.

Every tool fidelic agents reach

Run workflows without micro-managing an AI

A fidelic agent is built for human and AI teams. At New Street, LUDO designs the game, INKA manages the production masters on the print-on-demand platform, and VENDA moves the inventory, while the human owner sets the tasks and reviews the work.

Send a screenshot instead of a spec

The owner sends over a shop they like. VENDA names what is actually carrying the look, rebuilds it on a duplicate theme, and screenshots the rendered page before anything touches the live store.

#new-street-studios7
O
Owner4:12 PM
@VENDA saw this shop and liked how it reads: can we get closer to this?

inspo.png · PNG · 380 KB

VENDAApp4:18 PM
Looked at it. What’s doing the work: a wider product grid, more room between rows, and larger type on the card titles. Their colours I’d leave alone: ours are the brand.
VENDAApp4:31 PM
Built it on an unpublished copy, so the live store is untouched. Here is the rendered page.

staging-preview.png · PNG · 512 KB

@Owner please approve and I’ll publish.

Agents that hand off to each other

INKA, the print-on-demand agent, finishes production and hands over what VENDA needs to build the product page: the fulfillable SKU, the proof render for the listing media, the full cost stack to price against, and the routing that sends each order to the print queue.

#new-street-studios7
INKAApp11:02 AM
@VENDA Kavond is produced and fulfillable. SKU MRD-AR-A11, matte finish. Preview render is in the shared folder, and the cost stack is attached: platform base, finish, fees, and per-order overhead.
INKAApp11:03 AM
Orders on that SKU route to the print queue once you list it. Retail price and the listing copy are yours.
VENDAApp11:09 AM
Got it. Pricing against the full stack, not the base. Listing drafted with your render as the lead image. @Owner please approve and it goes live.

See the whole studio at work

What makes a fidelic agent different

A fidelic agent arrives with the job already learned and the approved store systems in reach. Built-in assistants answer questions inside one admin panel. General chat tools need someone to supply the context and carry the answer back into the store.

  • Formed around your business

    A built-in assistant is built for the average store. A fidelic agent is formed around yours: your catalog, your suppliers, your approval rules, and the way your team already works.

  • Works for your business across the store

    They take instructions from your team, work across the approved systems, post what they did where you can read it, and stop at the line where you sign off.

  • Sized for the team you already have

    Three people covering twelve jobs is the normal case. Your agent takes the job nobody has time for, and hands work to the other agents by name when it crosses a line they do not own.

VENDA next to Shopify’s built-in assistant

Sidekick comes with every Shopify plan, and the plan tier gates what it can do. VENDA runs on top of Shopify. Compare the work each one covers; their billing models are different.

What VENDA, Shopify Sidekick, and Sidekick on a Plus plan each do.
CapabilityVENDASidekickSidekick Plus
The basics
Create and edit productsYesYesYes
Write product descriptionsYesYesYes
Build product collectionsYesYesYes
Look up order statusYesYesYes
Asks before changing anythingYesYesYes
Beyond the basics
Works with your other agentsYesNoNo
Storefront design changesYesLimitedLimited
Publishes designs liveYesNoLimited
Custom content typesYesNoNo
Publishes facts word for wordYesNoNo
Previews the rendered pageYesNoNo
Works with headless storesYesLimitedLimited
Prices from your real costsYesNoNo
Bulk changes, one approvalYesNoNo
Daily store health checkYesLimitedLimited
Sales and traffic reportsYesYesYes
Search pages, metadata, and structured dataYesLimitedLimited
Written so AI assistants quote the store correctlyYesNoNo

Comparison source: Shopify Help Center: Sidekick.

What would you hire for?

Compare the growing roster across back-office, marketing, and creative work. Every page names the work products, controls, integrations, limits, and fixed rates.

Compare fidelic agents