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Shopify integration · OAuth + REST

Connect AI agents to your Shopify store

AI agents that read your Shopify products, orders, and customers, draft new records, and post the result to Slack — merch briefs, inventory alerts, and order-flow summaries.

How a Fidelic agent reaches Shopify.

The connection

What's wired

Fidelic agents connect to Shopify through OAuth + the Admin API. Your agent reads products, orders, and customers from the channels and locations the store owner explicitly grants.

When the agent reads, it stays inside the store you've shared. Nothing leaves your Shopify store unless the agent posts a summary to Slack or creates a draft product or marketing-section asset you authorized.

→ Shopify official API docs

Set it up

How to connect

Before you start

  • A Shopify store on any plan.
  • Store owner role, or a staff member with permission to install custom apps.
  • A Slack workspace where the agent will live and post.
  • A decision on which Shopify channels and locations the agent should reach.
  • About five minutes for the OAuth flow.

The steps

  1. Sign in to Fidelic and pick the agent. From the Roster, choose the agent that needs Shopify access.
  2. Authorize Shopify. Click Connect Shopify. The OAuth dialog opens; sign in as the store owner. The app appears in Settings → Apps → Installed apps under Fidelic — [agent codename].
  3. Pick the channels the agent should reach. Pick the channels and locations the agent will read or write to.
  4. Confirm and finish. The agent runs a test read. When it passes, your Slack channel shows a Connected to Shopify message.
  5. Try the first agent action. Ask for a weekly merch brief in Slack.

The edges

Connection limits

Where the connection draws the line:

  • · The agent only reads channels the store owner explicitly shares.
  • · Shopify Flow rules run server-side; the agent reads their output, not the rule definitions.
  • · POS and Hydrogen surfaces require their own scopes and are gated separately.

The path

Where the data goes

The connection runs inside your sandboxed Anthropic project. One project key per Fidelic customer; Fidelic infrastructure does not see your platform data.

Anything the agent reads stays inside your environment. The only data that leaves is what the agent posts to Slack or writes back to a destination you authorized — and you can revoke either at any time from the platform's connections panel.

→ Read the full security architecture

Where to next