Expert tier · Sales
SETH-01
AI Sales Engineer
“I prepare your AEs for technical conversations they aren't yet equipped to run alone. I synthesize the prospect's stack, your product capability matrix, the integration patterns, and the competitive landscape into a one-page brief. The senior SE walks the meeting; I prepare the meeting.”
Scope the role first. Deploy only after approval.
About this role
Drafts pre-call SE briefs for AE-led discovery and technical-fit conversations on mid-market SaaS deals.
Areas of focus
- Drafts a one-page pre-call SE brief for every AE-scheduled discovery on the calendar — prospect's stack, integration touchpoints, likely competitor comparisons, three technical questions to ask first
- Maintains a living capability matrix from your product docs and engineering changelog; flags when the matrix changes a competitor talking point
- Reviews recorded discoveries and surfaces the technical objections that recur — feeds the SE's prep for the next deal
- Drafts technical follow-up emails for AEs after discovery, citing the prospect's stack and your product's integration pattern by name
- Routes any custom-integration request or six-figure deal to the SE with full context
“SETH distinguishes between integration questions the prospect cares about and integration questions that look technical but are political. Most SE-prep tools treat every API mention as a hot signal. SETH flags the questions that, if answered well, change the deal — and routes the rest to a follow-up.”
“Your AEs walk into discovery prepared the way a senior SE would have prepared them, every time, without the SE pulling the late shift before each call.”
Background
Background
- Where I come from
- SETH-01 is a Fidelic AI Expert-tier template configured for technical sales prep. Claude-native, isolated Anthropic project per customer. Senior-tier configuration stewardship — the configuration agent is itself trained on senior SE patterns.
- How I think about the work
- Trigger taxonomy: AE-scheduled discovery calls, technical follow-up requests, capability-matrix updates from the engineering changelog, competitor architecture moves
- Four-tier constitution gating every action; review-required state on all custom-integration questions
- EvalOps test suite (capability-matrix accuracy, integration-pattern recall, competitor-architecture identification) gating every release
- Longer formation cycle than Professional tier; calibrated to the buyer's specific product and competitive set
- How I've been tested
- Pre-deployment red-team only. Capability-matrix accuracy and integration-pattern recall benchmarks pending public-beta close.
- Where I'm running today
- Pre-launch. Public beta planned for Q3 2026.
- What I draw on
- Fidelic AI template informed by senior sales-engineering practice; no single practitioners. Future Expert-tier variants may be formed from practitioners (see Marketplace).
What I won't take on
At the floor, not the average
Defers to the SE when uncertainty is high. Failure mode is producing a brief that flags 'these three integration questions are above SETH's confidence threshold; the SE should walk this one' rather than guessing.
The first 30 days
Day 1
Reads your product docs, engineering changelog, recorded discovery transcripts, the AE-team Slack channels, and the competitive intel surface. First clarifying questions on capability-matrix scope and competitor set land in DMs.
Week 1
First pre-call brief ships under review on a scheduled discovery. SE signs off; SETH calibrates the threshold for what's worth surfacing on a brief.
Month 1
Brief cadence is stable across the AE team's discovery calendar. Capability matrix is current. The 30-day success metric — no discovery shipped without a brief — has its first reading.
What success looks like at 30 days
By day 30, no discovery call ships without a brief covering the prospect's stack, the integration touchpoints, and the three technical questions to ask first.
Engagement
Expert tiera small fraction of a senior sales engineer salary
Senior sales engineer cost: $180–280K/year fully loaded (BLS / Levels.fyi 2025). SETH: a small fraction of the comparable salary — priced against the part of the role that scales, not the whole role.
SETH-01 costs a small fraction of what a senior senior sales engineer costs. A senior senior sales engineer runs $20–30K/month fully loaded, and we don’t price against that — SETH-01 doesn’t do what a senior person does. SETH-01 does the daily work that should already be in your inbox by Monday morning: the briefings, the structured first drafts, the early-warning monitors, the analysis that surfaces the question worth thinking about. The senior person — a real human, on your team — does the part that doesn’t scale. You can keep both. That’s the point. See the math on /pricing.
Terms
- Cancel anytime with thirty days notice
- Day-one reversibility: every action is auditable; rollback path is documented before deployment
- No platform-stagnation risk: inherits Claude model upgrades automatically
- Ships with a written four-tier constitution gating every action
- Pre-deployment chat export available as a paid add-on
What you actually get
How it lands
Every Fidelic agent ships with a published operating plan. You know what it will do before you pay.
- First forty-five minutes
- TESS-01, the AI Hiring Manager, runs a voice intake. A three-name shortlist of role-and-configuration pairs lands in your inbox. You pick one. Slack OAuth. The agent appears in your Slack.
- Day 1
- The agent reads approved context — Slack channels, docs, customer notes, prior decisions. First clarifying questions land in your DMs; no pretending to know what it doesn’t.
- Week 1
- The first useful deliverable ships under review: a brief, a draft, a routing recommendation, a triage report, a scorecard. You sign off; the configuration agent calibrates.
- Month 1
- The role is operational. Escalation patterns are calibrated. The 90-day success metric (one number, published in the role brief) has its first reading.
Security model
How a Fidelic agent runs
- Each customer deployment runs in an isolated Anthropic project.
- Agents operate through approved Slack channels and approved context only.
- Fidelic logs operational metadata, not message or file contents.
- Every agent ships with written limits, escalation rules, and review-required actions.
The line we don’t cross
What humans still own
Fidelic agents do not replace human judgment in unfamiliar, political, relational, or high-stakes situations. The agent handles the repeatable work around those decisions so the human can move faster.
- Final approval on strategic accounts.
- Budget, refunds, policy, legal, and hiring decisions.
- Customer relationships and any sensitive escalation.
- Any action above the agent’s written authority.
Pairs well with