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Glean alternative, side by side

Glean is the dominant enterprise-search vendor with a recently layered AI-agent claim. Per-seat + AI add-on + FlexCredits for premium = three meters running simultaneously, with a 100-seat minimum that translates to ~$60K ACV floor. FidelicAI's ALEK is flat monthly with citation-on-every-answer hard-coded.

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The boundary around Glean

  • Three meters running simultaneously: per-seat, AI add-on, FlexCredits
  • 100-seat minimum (~$60K ACV floor) gates SMB
  • AI agent claim is recent layering on a search product
  • Citation as a hard-coded gate is not the published default

Who FidelicAI suits

Heads of operations at 100 to 1,000-person companies who want internal Q&A grounded in their docs without the per-seat + AI add-on + credits structure.

Side by side

DimensionGleanFidelicAI
Pricing~$45 to 50/user/mo + $15 AI add-on + FlexCredits, 100-seat min (third-party)Flat monthly, no per-seat
300-employee floor~$18K/mo for 300 seats AI tier ($216K/yr)Flat monthly: no employee floor
Citation disciplineCitation handling not a hard-coded gate100% citation: no source, no answer
Out-of-scope handlingBehavior on out-of-scope questions not publicly documented as a refusalRoutes to doc owner; doesn't guess

Roles that can take over work you used Glean for

  • AI Internal Knowledge Agent

    ALEK is the flat-rate alternative for internal Q&A grounded in your docs, with 100% citation discipline as a hard-coded refusal.

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