Alternative · AI workplace assistant / enterprise search
Looking for a Glean alternative?
Glean is the dominant enterprise-search vendor with a recently layered AI-agent claim. Per-seat + AI add-on + FlexCredits for premium = three meters running simultaneously, with a 100-seat minimum that translates to ~$60K ACV floor. Fidelic's ZADO-01 is flat $1,000/mo with citation-on-every-answer hard-coded.
Where Glean falls short
- Three meters running simultaneously: per-seat, AI add-on, FlexCredits
- 100-seat minimum (~$60K ACV floor) gates SMB
- AI agent claim is recent layering on a search product
- Citation as a hard-coded gate is not the published default
Who Fidelic suits
Heads of operations at 100–1,000-person companies who want internal Q&A grounded in their docs without the per-seat + AI add-on + credits structure.
Side by side
| Dimension | Glean | Fidelic |
|---|---|---|
| Pricing | ~$45–50/user/mo + $15 AI add-on + FlexCredits, 100-seat min (third-party) | $1,000/mo flat |
| 300-employee floor | ~$18K/mo for 300 seats AI tier ($216K/yr) | $1,000/mo ($12K/yr) |
| Citation discipline | Citation handling not a hard-coded gate | 100% citation — no source, no answer |
| Out-of-scope handling | Behavior on out-of-scope questions not publicly documented as a refusal | Routes to doc owner; doesn't guess |
If you’d been using Glean for X, try
Where to next
- → Browse the Fidelic Roster — role × price × written limits
- → Read the Hard Questions — including the wrapper-around-GPT one
- → Visit Glean directly — if you want to evaluate them on their own terms
- → See more alternatives