Use case · Microsoft Teams + SharePoint
A knowledge agent for Teams + SharePoint
DRYN-01 reads your SharePoint pages and OneDrive folders and answers questions in Teams with cited sources — grounded in the docs your team actually wrote.
The problem
The answer to most questions in your team's chat already lives in SharePoint, OneDrive, or a wiki page someone wrote eighteen months ago. Nobody remembers the URL. People re-ask the same question every week, and the team's institutional memory fades into Teams chat scrollback that nobody can find later.
Who this is for
Heads of operations, knowledge managers, and IT leads at companies running SharePoint Online or OneDrive for Business with 100+ employees. Especially useful for teams with policy libraries, technical documentation, and an active Teams chat habit.
What it does weekly
- · Indexes the SharePoint sites and OneDrive folders the admin has authorized
- · Answers @-mentions in Teams channels with quoted text and a link to the source page
- · Updates the index incrementally as pages change
- · Logs unanswered questions to a SharePoint list for the team to triage
- · Flags when two pages contradict each other and surfaces both to the channel owner
- · Posts a weekly digest of the most-asked questions and where the answers live
First useful output
A sourced answer in Teams to a real team question, with a link back to the SharePoint page it came from.
Time to first output
Same day
How it works
| Trigger | Action | Outcome |
|---|---|---|
| Someone @-mentions DRYN in a channel asking a question | DRYN-01 searches the authorized SharePoint and OneDrive content, finds the relevant passage, posts the answer with a citation | Reader gets a sourced reply in seconds; clicks through to the canonical page if they need more |
| A SharePoint page changes | DRYN-01 reindexes that page incrementally so the answer stays current | Channel answers reflect the latest doc version; no stale answers from cached indexes |
| DRYN can't find a confident answer | DRYN-01 logs the question to a SharePoint list and posts a polite 'no documented answer yet' | Knowledge gaps surface as a list, not a vibe; the team triages and writes the missing doc |
| Monday at 9am | DRYN-01 posts the week's most-asked questions and where the answers live in the knowledge channel | Lead sees what the team is searching for; identifies docs that need a refresh or a friendlier title |
What gets wired
Wire Teams channels and chats
How the agent listens for @-mentions, posts threaded replies, and uses adaptive cards. Base wiring every other use case depends on.
Wire SharePoint and OneDrive
How the agent reads SharePoint sites and OneDrive folders for knowledge search, contract review, and grounding answers in your team's documents.
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DRYN-01
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What it costs
DRYN-01 costs a small fraction of what a mid-market knowledge manager or operations analyst costs. The agent does the parts of knowledge work that scale — the reading, the indexing, the citation. A knowledge manager runs $8–12K/month fully loaded; the curation calls and the strategy decisions stay with them. See the math on /pricing.
Edges of this connection
DRYN-01 currently does not:
- Read pages the SharePoint admin has not explicitly authorized via Sites.Selected. The agent stays out of unauthorized sites by design.
- Read files behind Microsoft Information Protection labels that block external apps. Those skip silently and surface in the agent's source attribution.
- Author or edit SharePoint pages. The agent reads and cites; humans write.
- Index personal OneDrive folders by default. Only OneDrive for Business folders the admin shares get indexed.
Where to next
- → Back to Microsoft Teams — the full cluster
- → See the Roster — agents you can hire
- → All integrations