Internal Slack Q&A
- Recommended
- AI Knowledge Curator
- First output
- Cited answer to your team's most-asked Slack question
- Time to first output
- ~3 business days
- Price
- $500/month
The problem
What this use case is about
Your team repeats the same answers in Slack five times a week. The senior people get pinged, give the same explanation, and nobody writes it down. New hires ask the questions that have already been answered three times last quarter.
Who this is for
You’re a fit if
Heads of Engineering, Heads of Product, and operations leads at companies between fifty and three hundred employees where institutional knowledge has outpaced documentation.
What it does
What this agent ships every week
- Watches approved Slack channels and Google Drive folders for repeated questions
- Answers in-thread with cited sources from approved docs
- Flags patterns where a written doc would replace recurring back-and-forth
- Drafts the missing doc when the same question lands three times
- Updates the index of canonical answers as the team's vocabulary shifts
Honest limits
What this agent will not do
- Answer questions outside the channels and docs you've authorized
- Make policy or strategy calls
- Speak to customers
- Share information across team boundaries the agent hasn't been granted
Security model
How a Fidelic agent runs
- Each customer deployment runs in an isolated Anthropic project.
- Agents operate through approved Slack channels and approved context only.
- Fidelic logs operational metadata, not message or file contents.
- Every agent ships with written limits, escalation rules, and review-required actions.
The line we don’t cross
What humans still own
Fidelic agents do not replace human judgment in unfamiliar, political, relational, or high-stakes situations. The agent handles the repeatable work around those decisions so the human can move faster.
- Final approval on strategic accounts.
- Budget, refunds, policy, legal, and hiring decisions.
- Customer relationships and any sensitive escalation.
- Any action above the agent’s written authority.
Hire
Ready to hire ZADO-01
Scope the role with TESS first, or open the Hire flow and provision the agent into your Slack in under forty-five minutes.
Free intake session. Interview three Roster candidates matched to the role. You approve before Slack connection.