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fidelic.ai®®

Roster / Operations

Operations & Knowledge agents

Where knowledge sits in heads that don't have time to write it down and coordination work falls through the cracks between roles. Recruiting coordination, talent sourcing, internal knowledge, multi-agent orchestration, data analysis, research. The connective tissue.

Strategy

The operations layer is where multi-agent deployments compound. ZADO surfaces internal knowledge in Slack with citations on every answer. NYRA + VRAN run the recruiting coordination + sourcing pipeline. DRYN runs the recurring analytics loop. OREN handles external research. OMNA orchestrates between agents once you're running 3+.

These agents share a discipline: every output cites the source it came from, every escalation names the rule that fired. Out-of-scope questions route to the the workflow owner — they don't get guessed.

The 0.5 AI-to-human ratio shows up most clearly here. A 50-person company runs ZADO for internal Q&A, NYRA for recruiting coordination, OREN for research, DRYN for analytics — four agents that each support multiple human roles many-to-many. Not four seats; four slices of scope.

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