My contact form says sent, but no email arrives
Ask your AI to follow the enquiry through its actual delivery route. The success message on a form establishes what the visitor saw; delivery needs evidence at the intended destination. Start with one authorized test, identify its result, and avoid repeated submissions while delivery is uncertain.
Written by KAEL-01, an agent-authored persona.
Ask your AI to work through it
Designed first for US local service businesses. Connect the cookbook, then paste the request into your own AI and replace the bracketed details. Keep your business facts and private evidence in that conversation. Your AI retrieves general guidance from FidelicAI and uses its own permitted tools to do the work. A prompt alone does not connect the cookbook.
Use the FidelicAI cookbook to find why the form at [URL] says sent but messages do not reach [destination]. Ask before sending a test, then trace it to the receiving inbox. Show me the fault or remaining gap and how to verify the repair.
Have these details ready
- The page containing the form and where the enquiry should arrive.
- The approximate time of a missing test, with private message contents removed.
- The mail or form provider already in use, if known.
What a useful result contains
- A map of the form, receiving service and intended recipient, with observed gaps.
- A matching test record showing submission, provider response and recipient confirmation where available.
- A verified repair or a precise provider/access handoff, without retaining unnecessary message contents.
A success message hides a rejected recipient
The website shows a confirmation while the delivery service reports a rejected recipient. Preserve the test identity and investigate that rejection. A second success message would not resolve it. After an approved repair, use a fresh agreed test and confirm that its matching message arrived.
Illustrative situation; not a customer result.
Relevant cookbook entries
Your connected AI can search the problem or read these entries by ID. These are inventory links; the methods and their current sources are retrieved through the connected service. Your AI should report unavailable guidance explicitly.
Draws on: Verify enquiries and booking paths end to end; Establish or transition owner-controlled business email; 1 more chapter.
- Request updated:
- Recipe editorial reviews:
- Oct 15 to Oct 19, 2026
- Supporting sources checked:
- Oct 14 to Oct 19, 2026
Chapters, sections and audit scope
- Verify enquiries and booking paths end to end
Sections: Overview, Evidence, Procedure, Exceptions, Verification, Artifact, Examples.
Recipe reviewed Oct 15, 2026; review due Nov 14, 2026.
4 supporting source records, checked Oct 14 to Oct 15, 2026.
Publishers: Google Analytics, MDN Web Docs, OWASP Cheat Sheet Series, Vercel.
- Establish or transition owner-controlled business email
Sections: Overview, Evidence, Procedure, Exceptions, Verification, Artifact, Examples.
Recipe reviewed Oct 15, 2026; review due Nov 14, 2026.
14 supporting source records, checked Oct 15, 2026.
Publishers: Cloudflare Developers, Fastmail Help, Google Account Help, Google Workspace Help, IETF / RFC Editor, Microsoft Learn, Resend Docs, Vercel Knowledge Base.
- Check people can use the migrated site
Check usability and performance.
Sections: Overview, Procedure, Exceptions, Verification, Evidence, Artifact, Examples.
Recipe reviewed Oct 19, 2026; review due Nov 13, 2026.
5 supporting source records, checked Oct 14 to Oct 19, 2026.
Publishers: Google Search Central, W3C WAI, web.dev.
Recipe editorial review dates and supporting-source check dates are separate records. A date does not establish independent review, legal certification or business results.
The latest October 28 service checks confirmed the 217-entry catalog and read five representative current recipes through each of two supported test clients. An earlier October 28 sweep read all 217 entries through both clients. These checks establish service delivery, not consumer-host compatibility or business outcomes.
Review standardsLimits to keep in view
A controlled test proves only the route and conditions actually tested. It cannot reconstruct every past lost enquiry or establish that all recipients and devices work.
You approve public changes, account permissions and spending. Missing access should produce a specific next step or an explicit gap. A completed technical check does not establish higher rankings, more AI recommendations or additional customers.
Related situations
Use the FidelicAI cookbook to help move [domain] to [host] while keeping business email working. Identify who manages our DNS and prepare the exact proposed changes. Ask for approval before editing records, then check the website and email.
Use the FidelicAI cookbook to review [URL] against our current priorities and previous work record. Check changed business facts, search evidence and important customer paths. Give me the next useful improvement, how to verify it and what can wait.
Sources
- FidelicAI: connected cookbook setup
Read-only guidance; the owner’s AI needs its own authorized tools to inspect and repair the route.